5/14/2020

Expanding client engagement options with ITM technology

As consumers adapts to the impact of Covid-19 on retail banking, it’s clear that the channels to deliver critical financial services will need to adapt as well.  As lobby operations are interrupted, banks and credit unions are increasingly looking at how Interactive Teller Machine (ITM) technology can help bridge the gap between digital and self-service automation tools and the personal, human interaction that is so essential for quality client engagement.  Is an investment in this technology right for you? Equips can help you understand and navigate the many options available.  Here’s one perspective on how ITMs are playing a major role in the digital landscape.

Interactive teller machines are the future of banking.”

David Jones, ATM Market Place

Are you looking for ways to attract new customers? Do you want to help more customers during COVID-19? An ITM may be right for you. Read this article by Sean Farrell to learn the benefits of ITMs.

“7 Key Benefits of Interactive Teller Machines”

1. Significant Savings Per Transaction

2. Increased Convenience

3. Improved Operational Efficiency and Revenue Growth Opportunities

4. Innovative Advantage

5. Increased Market Presence

6. Increased Customer Satisfaction

7. Increased Consistency

Read the entire article from Quality Data Systems.