PrimeWay Federal Credit Union of Houston, TX has partnered with Equips for the management of branch equipment. As part of the service offering, Equips will manage the dispatch, escalation, and resolution of all maintenance tasks using PrimeWay’s preferred Service Provider, ensuring the Credit Union’s resources can focus their time on members—not equipment maintenance. Under Equips’ comprehensive management platform, PrimeWay’s members will benefit from better customer service and improved equipment uptime.
From the initial meeting at the Houston Chapter of Credit Unions annual Vendor Partner Expo in 2018 it was evident that the makings of a partnership were set in motion. Bob and Ali have been crucial in every communication making sure that no stone was left unturned. Equips is excited to begin what seems to be a very long and beneficial relationship and expand our coverage in Houston, TX.