Imagine for a moment that you are newly unemployed, and you stumble upon what seems to be the perfect job for you. You eagerly find their website to see what the organization is all about. After a few minutes of browsing, you think to yourself, man, I really don’t understand what they do. They probably have had at least a hundred applicants and I likely won’t hear from them. I’ll just apply anyway. What’s the harm in that? (Record scratch) Fast forward—it’s your first day, and, well, you still have no idea what the company does. In case you haven’t figured it out by now, this story was about me, the author. When I began at Equips, I actually didn’t have a clue what the business was about. I knew that it had something to do with banking equipment, ATMs, and technology. I just couldn’t seem to put the pieces together. Nevertheless, I am happy to announce that I have finally figured it out in terms of our equipment maintenance technology and coverage plans, and I am here to explain it to you.
What does Equips have to offer?
Let’s start with our most basic product, Equips.com. Equips.com is a very simple, easy-to-use software program that monitors equipment events for financial institutions. Managers, CFOs, and Facilities Managers can easily monitor the status of their equipment. By analyzing equipment across the nation, we can help avoid long downtime, and counter the costs when inaccurately invoiced. Furthermore, this tool allows you to request preventative maintenance or repairs directly from Equips.com. Long gone are the days of tedious and annoying service requests!
Not to sound too much like a bad late-night infomercial (“but wait, there’s more!”), there is one more feature that our customers just love. Equips.com gives you the power to track vendor activity and proactively engage with all vendors in one place. Then, Equips.com will track vendor interactions so when updates are made, you can be informed. The best part? The entire process of requesting maintenance should only take about ten seconds of your time, allowing you to focus on more important things.
What about coverage options?
The next thing that we do is coverage—this is where things became a little confusing for me. When it was first explained to me, I misinterpreted coverage to mean that we provide insurance for our customers. Let me make this clear: we are NOT an insurance provider. Instead, we provide equipment maintenance coverage plans that are designed to save our customers between 12%-20% on average, all through just one service agreement. Here is how it works: we have partnered with over 500 amazing service vendors that have agreed to do business with us and our customers, while also offering us the best rates. That means that when you become an Equips partner, you get great service at a great price as part of your coverage through us.
When you combine your Equips.com account with our coverage plan, you can monitor the status of your equipment and, should it ever break down or need maintenance, send a service request to one of our trusted partnered vendors using just seconds of your time. Easy on your schedule, and easy on your wallet.
For more information about how Equips can take your financial institution to the next level, drop us a line here. Our Solutions Advisors are knowledgeable, friendly, and, best of all, passionate about finding the best solution for your financial institution.
Equips is revolutionizing how Banks and Credit Unions manage, maintain, and protect critical branch equipment. Leveraging a network of 500+ vendors, experts at Equips help Financial Institutions respond to equipment problems quickly in one place: Equips.com. Active management allows Financial Institutions of all sizes to improve operational efficiency, cut costs, and streamline equipment inventory and vendor management. Our groundbreaking solution provides clients across 45 states with better insight and transparency into their critical equipment and enables employees to do their best work. To learn more visit equips.com.