Equips ProServ
Equips ProServ add-on service is there for when a human is needed in the process. We can act as your work order manager, manage accounts payable, or assist in buying new equipment.
Service Dispatch Support
Our team manages the work order processes for your breakdowns
- Acts as a work order manager or dispatch desk.
- Our team handles service event creation, assignment, escalations, and more for you.
- Provides experienced, expert support for your team.
Service Invoice Processing
Manages accounts payable for service-related invoices
- Our team receives and attaches invoices to work orders in the Equips software so your team doesn't have to.
- With our experience in pricing, we evaluate fairness of charges along the way (travel, parts, labor, tax, etc.)
- We process invoices in batches and handle payments to service providers in the preferred payment method.
Equipment Coverage
Manage risk associated with the cost of maintaining durable equipment
- Warranty Concierge Service allows for annual cost planning.
- Your team initiates service with one click.
- Our team handles the work order process open to close.
- Have peace of mind and financial protection.
Procurement
Assisting in purchasing new equipment and key assets
- Our team identifies suitable manufacturers, models, and vendors, while leveraging our industry experience and relationships.
- We conduct an RFP-like process for competitive bids to negotiate deals on behalf of the customer.
- We provide ongoing support through installation and the process integrates seamlessly with Equips software for asset management.
Equips ProServ
ProServ Empowered Features
Browse a filtered list of Equips features that ProServ utilizes to make your life easier.